Denver Property Management

Denver Property Management Program

We have a robust Denver Property Management system that is proven to help protect your property while yielding the highest possible financial return. Whether you are an individual rental property owner or a seasoned investor, we take over the work of being a landlord so you don’t have to deal with the hassle and headaches. We handle all Denver residential property types including single family, multifamily, townhouses, and apartments, and we’re available to service your Denver area property 7 days a week. Our standard program includes an array of professional property management services to help your investment in real estate be successful.

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Denver Property Management Advertising

Advertising

According to a recent study conducted by Zillow.com, 84% of all renters search for their next rental home online. This means that your vacancy not only needs to be listed online, but must be listed on a variety of different online sites to ensure maximum exposure. When you sign up with the Integrity Realty & Management system, your vacancy gets syndicated to over 20 different rental websites to ensure maximum exposure to prospective renters.

We take care of obtaining maximum exposure for your property on the internet. You no longer have to worry about the research and expense necessary to advertising your rental. What’s more, you don’t pay us anything until your property rents which means we carry the cost of advertising as our incentive to get you results!

Showings

Prospective tenants wishing to view our rentals can quickly and easily schedule a showing 24 hours a day online through our website. This means that even when our office is closed, interested tenants can schedule a showing appointment without having to wait to speak with someone. Prospects are always accompanied by one of our associates or a licensed real estate agent from another firm.

Denver Property Management Showings
Tenant Screening

Tenant Screening

Unfortunately, most Landlords rent their houses to anyone who shows interest without knowing a single thing about them. This can be costly in the form of unpaid rent and property damage. This is where tenant screening comes in. Integrity Realty & Management offers Landlords a comprehensive Tenant Screening solution that includes:

Credit Check

National Criminal Records Search

National Eviction Search

Sexual Offender Search

Bankruptcy Search

Check Writing History

Income verification

Rental History/References

Lease Preparation

The cornerstone of the landlord/tenant relationship is the lease agreement. A good lease is what protects you and one of your largest financial investments. Our professional lease agreement is written to protect you, the Landlord. After all, the landlord has the most to lose… their real estate investment worth potentially hundreds of thousands of dollars. Through our years of experience in the Property Management industry, we have compiled a very comprehensive lease agreement that covers almost every possible situation that can arise in a Landlord/Tenant relationship.

Denver Property Management Lease
Denver Property Management Rent Collection

Rent Collection

When your Denver property is being managed by Integrity Realty & Management, rent collection is a breeze by providing your tenants with convenient methods to pay their move-in funds and monthly lease payments. The ability to pay online with ePayments is available at no additional charge making it easy for your tenants to ensure their rent payments are made on time. Tenants can use their web browser or mobile device 24 hours per day to make payments and automated email alerts notify tenants when rent is due or over due.

Delinquency Processing

We aggressively pursue delinquent tenants to ensure rent is paid in a timely manner. Tenants are penalized for late payments and served legal notices in accordance with Colorado law to ensure compliance.

With Integrity Realty & Management collecting your rent payments each month, you no don’t have to be the one to confront late tenants. We are experienced at collecting rent and do so with a no nonsense method. You can expect us to:

Aggressively pursue and penalize late paying tenants to ensure your rent payment receives the urgency it deserves

Serve tenants with an official Demand for Compliance notice to pay as required by Colorado Statutes

Your mortgage company expects you to pay your mortgage on time. Tenants are expected to pay their rent on time… it’s that simple!

Denver Property Management Delinquency
Denver Property Management Eviction

Evictions

While no one likes to acknowledge that it can happen to them, evictions are an ever present concern when you own Denver rental property. We try to avoid them with comprehensive background screening upfront, but while this screening does drastically reduce the likelihood of evictions, it does not eliminate them. One of the top concerns most new landlords express to us is that of evictions.

Should an eviction become necessary, we handle everything for you at no additional charge by serving the tenant with an official demand to pay notice. If the tenants still do not comply by paying the full rent owed, we coordinate with an expert landlord/tenant attorney to begin eviction proceedings. All court costs are deducted from tenant’s security deposit so you don’t have to come out of pocket.

Accounting

Investment real estate has certain tax benefits and should be treated like a business. As such, keeping detailed accounting records of your investment is a must. Integrity Realty & Management generates complete and accurate records reflecting the cash flow associated with your Denver rental property. Income such as rent and late fees, and expenses such as our monthly services fees, repairs, and evictions costs, are reflected on your statements. You’ll be provided with monthly cash flow statements, a year end summary statement, and yearly Form 1099-MISC to aid you or your accountant with your tax preparation.

Denver Property Management Accounting
Denver Property Management Plumbing

Maintenance

We relieve you of the hassle of receiving maintenance calls from tenants. If the tenants have a maintenance request, they can either submit them to us online through the Tenant Portal or call our maintenance department which is available to receive calls 24-hours. We will notify and obtain authorization from you first prior to conducting any non-emergency repair exceeding $250. In the event of an emergency (i.e. pipe burst, electrical sparking, no heat, etc.), we will immediately dispatch a maintenance professional in order to prevent further damage and notify you as soon as possible. In most cases, the next months rent will provide sufficient funds to cover any repairs and it will not be necessary for you to send funds.

Inspections

Integrity Realty & Management conducts multiple inspections throughout the year to ensure your Denver property is being taken care of. Move-in inspections are conducted prior to the tenant taking occupancy to document the condition of the property. During the term of the tenant’s residency we will conduct frequent Drive-by Exterior Inspections to insure the lawn is being maintained, vehicles are being parked appropriately, and that the overall curb appeal of the property is being maintained. We will conduct a Full Interior Inspection which we complete at a minimum of every 6 months during the course of a yearly lease to ensure the tenants are maintaining the interior of the property and not causing any damage. The last type is the Move-out Inspection which is conducted after the tenant has fully moved all of their belongings out and turned in keys. We document the condition at that time and compare it to the Move-in Inspection to determine if a claim on the security deposit is necessary.

Denver Property Management Inspections
Denver Property Management Collections

Submit Tenant Balance to Collections

Ideally, when a tenant moves out, a move-out inspection would be conducted, everything would check out perfectly, and the tenant would receive a full refund of their security deposit. But what happens when the tenant owes rent, fees, and the costs to repair damages exceeds the security deposit? Most Landlords just get frustrated and end up writing it off as one of the pains of dealing with tenants, never to see a dime.

 

Not when your home is managed by Integrity Realty & Management. When you use us, we can submit your tenant balances to a collections agency thereby having the debt follow the tenant and increase the likelihood of payment in the future. This makes it difficult for them to buy a car, purchase a home, and especially, rent another house without paying you first. Why should they get out scot-free and stick you with the bill? We help you level the playing field by providing you with a collection resource that independent Landlords don’t have.

Owner Portal

You’ll have access to your account 24 hours a day through your own secure Owner Portal. Through the Owner Portal, you can view your monthly and/or yearly statements, lease documentation (lease agreements and management agreement), maintenance invoices and inspection reports.

Denver Property Management Owner Portal

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Our Property Management Statistics

185

# of properties under management

2

TOTAL EVICTIONS IN LAST 5 YEARS

22

median number of days to rent

89

Percentage of rent paid online

92

percentage of on-time rent payments

1157

# of maintenance requests handled in 2016

Frequently Asked Questions

How long will it take to rent my property?

The length of time a property is on the market depends on multiple factors. The number one factor is the price. A property priced too high above the average rent for the area can stay on the market significantly longer than if it had been priced appropriately at the start. Other factors include location, condition, and cleanliness. While we cannot guarantee how fast we can rent your property, our goal is to rent it in 30 days or less. However, in 2015, our median time to rent a property was 22 days!

How do you charge your fees?

Our fees are based on a percentage of the collected rent and are only charged when rent is paid. There are no up front fees and we do not charge for advertising. Simply put, if you’re not making money, we’re not being paid.

Where will you advertise my property?

We primarily utilize internet based advertising. Studies conducted by the National Association of REALTORS® have shown that prospects that come from internet advertising generally make more money and are better qualified than those coming from print based media. Internet advertising also enables us to reach prospects living out of the area looking to move to Denver. Your property will be listed on a approximately 20 different websites to ensure maximum exposure. Which websites varies over time based on the response we’re receiving via those sites.

Who pays for advertising?

We pay for all costs associated with the advertising in our program. Our philosophy is that we should bear the up front expense of advertisement as our incentive to rent your property. If there is any specific advertising that you want which is not included in our standard advertising program, that would be at your cost. Most of our owners, however, recognize that we are experts in the renting of homes and leave the advertising to us.

Do I get a say in the rental price?

Absolutely! We manage the home; we don’t own it. We recognize that the rent price significantly affects your bottom line and as such, you absolutely have the final say in the rent price. We will conduct a market analysis for you to determine what we believe the average fair market rent is for the area and will highly suggest you market it at or near that price. With that information, you can determine what price you want.

How do showings work?

We conduct all of the showings for you. If you are still living in the property, or you have a current tenant finishing up a lease in the property, we will call ahead to notify occupants of a scheduled showing. If it’s vacant, we will simply show at will. In all cases, we will install a lockbox on the property to house a key. WE NEVER GIVE OUR CODES OUT TO PROSPECTS and they will always be accompanied by one of our associates, or a licensed real estate agent with another firm. Due to our detailed advertising, we rarely have to show a property more than 2-3 times before it rents.

Do you perform background checks on possible renters?

One benefit of renting your home through a management company is we have the ability to do thorough background checks. Our background check includes an evaluation of the applicant’s credit history, criminal records, sex offender records, and eviction histories. Serious felony convictions as well as any evictions in that previous 5 years will disqualify an applicant.

Who prepares the lease agreement?

We do. We have a very comprehensive, attorney reviewed lease agreement that covers almost every possible situation that can arise in a Landlord/Tenant relationship. Our Management Agreement with you gives us the authority to sign the lease on your behalf eliminating the hassle of having to send paperwork back and forth between multiple parties. We always send you a copy of all leases we execute on your property and it is also available for download anytime from your Owner Portal.

Do I get to hold the security deposit?

No. While we are managing your property, we hold all security deposits in our escrow Account and in accordance with escrow procedures levied on us by the Colorado Real Estate Commission. This relieves you of having to adhere to the accounting requirements placed on landlords holding security deposits.

When will I get rent each month?

Owner distributions of on-time monthly rental funds are conducted on or before the 10th day of each month. This allows time for tenant rental payments to fully clear in accordance with escrow laws.

Do you inspect my property to ensure the tenants are taking care of it?

Yes. We have four different inspection types. The first is the Move-in Inspection which is conducted prior to the tenant taking occupancy to document the condition of the property. During the term of the tenant’s residency we will conduct frequent Drive-by Exterior Inspections to insure the lawn is being maintained, vehicles are being parked appropriately, and that the overall curb presence of the property is being maintained. The third type is a Full Interior Inspection which we complete at least every 6 months during the course of the lease to ensure the tenants are maintaining the interior of the property and not causing any damage. The last type is the Move-out Inspection which is conducted after the tenant has fully moved all of their belongings out and turned in keys. We document the condition at that time and compare it to the Move-in Inspection to determine if a claim on the security deposit is necessary.

How do repairs get handled?

We relieve you of the hassle of receiving maintenance calls from tenants. If the tenants have a maintenance request, they can either submit them to us online through the Tenant Portal or call our maintenance department which is available to receive calls 24-hours. We will notify and obtain authorization from you first prior to conducting any non-emergency repair exceeding $250. In the event of an emergency (i.e. pipe burst, electrical sparking, etc.), we will immediately dispatch a maintenance professional in order to prevent further damage and notify you as soon as possible. In most cases, the next months rent will provide sufficient funds to cover any repairs and it will not be necessary for you to send funds.

What if the tenants don't pay rent or are damaging my property?

Our tenants are made aware upfront that delinquent rental payments are not tolerated. If rent has not been paid, or the tenant is otherwise not complying with the terms of their lease (such as damage), we serve the appropriate notices of non-compliance and, if necessary, will file eviction against the tenants to force them to move out.

How is the security deposit claimed if there are damages to my home after the tenant moves?

After we complete the Move-out Inspection, we will determine what, if any, cleaning or repairs need to be made that are the tenant’s responsibility. We will then claim the security deposit accordingly. The procedure to claim a tenant’s security deposit is strictly governed by Colorado Statutes and we ensure we follow the procedure to the letter.

Do you provide me with financial statements?

Yes. We provide monthly cash flow statements each month and make them accessible via the secure Owner Portal for download at your convenience. We also will prepare and send you an IRS Form 1099 at the conclusion of the tax year to assist you with the preparation of your income tax return as well as a Year End statement listing all income and expenses for the concluded tax year.

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No Risk Guarantee

We’re so confident in our ability to rent your home that we allow you to cancel anytime, without penalty, by giving 24-hours notice while your Denver property is vacant. There are no upfront start up fees, maintenance reserve fees, or advertising fees. If you signup with us and have a change of heart – even if it’s the next day – you can cancel without penalty.

Denver Property Management Guarantee
Denver Property Management Communication

Communication, Communication, Communication

HERE’S A NEWS FLASH… We answer our phones, return voice mails, and respond to emails. And we do it promptly! We never lose sight of the fact that this is your rental home; not ours! As such, you have every right to expect to be kept informed of what is going on with your rental and we deliver on that expectation. When your Denver property is managed by Integrity, you’ll be notified:

In advance when any maintenance is ordered on your home, NOT when you get the bill

After inspection are completed on your home notifying you of the results

Of the income & expenses on your home through detailed monthly and yearly statements

Anytime there is a tenant issue, non-compliance, or late rent payment

Anytime your Denver Property Manager simply wants to check in with you and let you know how things are going

Our Awards

We’re proud of the job we do for our clients and the level of service we provide. When you offer a good service, word tends to get out. Here are some of the awards we have received.

2016 Best Property Managers in Denver

Our company was ranked in the 2016 Top 20 property management companies in the Denver area by Expertise.com when compared to nearly 300 other management companies.

2017 Best Property Managers in Denver

Our company was ranked in the 2017 Top 20 property management companies in the Denver area by Expertise.com when compared to 163 other management companies.

Best Property Managers in Denver 2017

WHAT OUR FANS SAY

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Denver Property Management