To help ensure a smooth transition and maximize the return of your security deposit, please carefully review and follow the guidelines below.

GENERAL REQUIREMENTS

• Vacancy Requirement: All furniture and personal items belonging to Resident must be removed from the home and yard prior to the move-out inspection.
• Utilities: Utilities must remain active in Resident’s name for three (3) days after turning over possession or after the lease expiration date—whichever occurs last—to allow time for the move-out inspection.

MOVE-OUT INSPECTION

Resident is encouraged to complete their own independent move-out inspection and take accompanying photos for Resident’s own records prior to turning over possession.

SECURITY DEPOSIT PROCESSING TIME

The security deposit refund and/or itemized disposition letter will be mailed to your forwarding address (if provided) within 60 days as required by state law.

The processing time period begins the day after the later of the lease end date, or the date Resident returns possession. Please refrain from inquiring about your deposit until the applicable time frame has passed.

CLEANING

You are responsible for leaving the property in a condition that is as clean, or cleaner, than you received it. It is recommended to hire professional cleaners to ensure the cleaning requirement is met with a copy of the paid invoice provided to your property manager. If cleaning is not completed as required, charges may be assessed against your security deposit.

CARPET CLEANING (if property has carpeting)

You are responsible for leaving any carpeting in a condition that is as clean, or cleaner, than you received it. It is most likely that the carpeting was professionally cleaned before you moved in, in which case it is required that you return it cleaned to professional standards. It is recommended to hire professional cleaners to ensure the cleaning requirement is met with a copy of the invoice provided to your property manager. If cleaning is not completed as required, charges may be assessed against your security deposit.

RESIDENT TASK LIST:

Below is a general checklist of move-out responsibilities. This list is not exhaustive and may not reflect the specific features or conditions of your rental property. Additional requirements may apply based on your individual lease and property.

PERSONAL PROPERTY/TRASH REMOVAL

• Remove all personal belongings from the house, garage, and yard.
• Remove all trash and debris prior to inspection; this may require a special pickup with your local waste service provider.

PAINTING

• If walls have handprints, stains, or scuff marks, repaint the entire wall with a matching color—do not spot paint.
• Do not leave unpainted spackle or patchwork. Any unpainted repairs will result in charges for full wall painting.

FLOORING (non-carpeted)

• Sweep and mop all hard-surface flooring.
• For hardwood floors, we recommend using a cleaning product such as Bona.

REPAIRS

• Repair or replace damaged window screens or screen doors.
• Repair any damage caused by pets.
• Address all non-wear-and-tear damage not documented at move-in.
• Replace all burned-out light bulbs, including those in ovens, microwaves, and range hoods. If bulbs are hard to access, consider hiring a handyman.

YARD/LANDSCAPE

• On your final lease day, mow, edge, trim, rake, and water the yard.
• Weed all flowerbeds or rock beds, and trim any overgrown bushes.
• Rake/remove fallen leaves.
• Ensure the driveway and sidewalks are free of snow and ice.

MISCELLANEOUS

• Discontinue phone, internet, and cable service. Do not disconnect gas, electric, or water until 3 days after your lease end or move-out date, whichever is later.
• Ensure the final water bill is paid; unpaid water bills will delay deposit processing.
• Replace HVAC air filters if they are older than 90 days.
• Replace batteries in smoke and carbon monoxide alarms if not changed within the last 6 months.
• Hot Tubs: If your property includes a hot tub, have it cleaned and chemically balanced unless the owner provides professional maintenance as part of your lease.