Move-Out Policy

All furniture and personal items belonging to RESIDENT must be removed from the dwelling and yard before an inspection can be conducted.  Utilities must remain on in RESIDENT’s name for three (3) days after RESIDENT turns in keys or the expiration of RESIDENT’s lease, which ever happens last, to allow time for AGENT to conduct the Move-out Inspection.

 

Please be aware that as a matter of policy, AGENT does not conduct move-out inspection with Residents and are not required to have RESIDENT present.

 

Security deposit refund and/or disposition letter will be mailed to your forwarding address, if provided, within 60 days of move out. Please do not inquire about your deposit if it has been less than 60 days as it may still be processing.

 

CLEANING

 

Per your lease, you DO NOT need to clean the interior of the property. The lease states that we will have the home professionally cleaned for you with the cost deducted from your security deposit. The price for professional cleaning can vary depending on the condition the property is left in at move-out. For example, a home in which the tenant did not keep up with routine cleaning during the length of their residency and is left extra dirty at move-out, will have a higher cleaning cost than a home that needs only a more standard move-out cleaning. Please note that the professional cleaning called for in your lease is NOT optional and will be completed even if you yourself, or a vendor you contract with, cleans the home after you vacate.

CARPET CLEANING (if your property has carpeting)

 

Similar to the cleaning item listed above, you DO NOT need to arrange for carpet cleaning at the property. The lease states that we will have the carpets professionally cleaned for you with the cost deducted from your security deposit. The price for professional carpet cleaning can vary depending on the amount of carpeting and if any special cleaning work needed (e.g. stain removal, pet odor removal, etc.). Please note that the professional carpet cleaning called for in your lease is NOT optional and will be completed even if you yourself, or a vendor you contract with, cleans the carpets after you vacate.

The following is a general “To Do” guide of tasks the RESIDENT should complete to maximize the chance of getting a full refund of RESIDENT’s security deposit. This is a general guide and is not meant to be an exhaustive list that is specific to your unit. Acknowledging that every property is unique, there may be some items that do not apply to your unit and other cleaning tasks that need to be completed that are not listed herein.

 

RESIDENT IS TO:

 

PERSONAL PROPERTY/TRASH REMOVAL

  1. Remove all personal items and trash from the house and yard.
  2. Make arrangements to have all trash hauled away prior to inspection (may require fee for special pickup)

 
PAINTING

  1. If the walls have handprints or are dirty and scuffed, paint the entire wall with a matching color.  No touch ups.
  2. Unless painting over it, DO NOT spackle or otherwise fill nail holes and then leave them unpainted. RESIDENT will be charged to paint all walls that have unfinished/unpainted spackle fills.

 
FLOORING (non-carpeted)

  1. Sweep and mop all non-carpeted flooring. For hardwood floors, we recommend a wood floor cleaning product called Bona.

 
REPAIRS

  1. Make needed repairs/replacements to screens and screen doors.
  2. Repair/replace any damage caused by pets.
  3. Repair/replace any damage beyond normal wear and tear which was not pre-existing.
  4. Replace all burned out light bulbs. If lights are not reachable, RESIDENT is still responsible to have them replaced and should consider hiring a handyman if needed. Commonly overlooked burned out bulbs are in the oven and above the stove in the bottom of the hood/microwave.

 

YARD/LANDSCAPE

  1. On the last day of the lease, mow, trim, edge, rake and water the yard.  Ensure all flowerbeds/rock beds are free of weeds and all bushes trimmed.
  2. On the last day of the lease, rake/remove any leaves.
  3. On the last day of the lease, ensure driveway and walkways are free of any snow/ice.

 

MISCELLANEOUS

  1. Discontinue telephone, electric, gas, television and internet services. (Note: electric/gas/water must remain on for 3 days after your lease end date or date you vacate, whichever occurs last.)
  2. Have the hot tub cleaned and chemically balanced if applicable.
  3. Ensure final water bill is paid. Any deposit refund that is due will be delayed until the final water bill is satisfied.
  4. Ensure air filter is not more than 90 days old. If so, replace.
  5. Replace all batteries in smoke/carbon monoxide alarms you have not already done so within the last 6 months.